Ignorer le contenu
Our commitment to safety
At Monti Kids, we pour our hearts and souls into every aspect of our toy design and manufacturing process. We believe that toys have the power to inspire, educate, and captivate children's imaginations, and we take that responsibility very seriously.
Our team of experienced designers and engineers are passionate about creating Montessori toys that are not only safe and durable but also engaging and educational.
We believe that children deserve the very best, and that's why we only use the best materials and manufacturing processes. We are proud to use FSC Certified wood and child-safe natural dyes in our products, ensuring that our toys are safe and non-toxic for babies and toddlers.
We conduct rigorous testing on all our products to ensure that they meet or exceed all testing standards for US safety and EU safety regulations.
We believe that our toys have the power to make a difference in children's lives, and that inspires us every day to design, manufacture and deliver the very best and safest toys possible. And on the extremely rare occasion when one of our toys fails to meet our standards of excellence, we move quickly to remedy.
We are proud of our record of zero children injured – ever from any of our products.
On the rare occasion of a recall, information will be posted here.
Blue Crocheted Ball from the Basket with Balls Set
Voluntary Recall Notice: Crocheted Ball from Basket with Balls Set
U.S. Consumer Product Safety Commission – Fast Track Recall Alert, Voluntary
Monti Kids voluntarily recalls Basket with Balls Toy due to potential choking hazard. (Recall Alert)
Voluntary Recall Summary
Name of Product:Â Basket with Balls toys sold with Monti Kids Tummy-Time, 4-6M Play and Early Gross Motor subscription boxes. Specifically, the blue crocheted ball that was a part of these sets
Hazard:Â The swirls sewn onto the exterior of the blue,
crocheted ball can separate, exposing small parts, posing a choking hazard to young
children.
Remedy:Â Refund
Consumers should immediately stop using the recalled toys and contact Monti Kids for instructions on receiving a refund of $12. Consumers should show proof of destroying the recalled ball by cutting the blue crochet ball in half and then throwing the recalled ball in the garbage. Once they have cut the ball in half, they should send a photo of destruction to customercare@montikids.com. Consumers should state in the email that the recalled ball has been removed from use and
indicate their refund preference either back to the credit card used for payment or a mailed check. Monti Kids is contacting
all known purchasers.
Consumer Contact:Â Monti Kids toll-free at 888-869-3019 from 9 a.m. to 6 p.m. PT
Monday through Friday, email at customercare@montikids.com,
Recall DetailsÂ
Units:Â About 2,700
Description:This recall involves Basket of Balls with a ball that contains a blue crochet ball included in the Monti Kids Tummy-Time, 4-6 M Play and Early Gross Motor subscription boxes. The Basket with Balls has a blue crochet ball, a wooden ball and a red rubber ball that measure about 3.5 inches by 3.5 inches by 4 inches. Monti Kids is printed on a label sewn inside of the basket. Â
Incidents/Injuries: Monti Kids has received 2 reports of the toy’s fabric rosettes coming apart. No injuries have been reported.
Sold at: Online at Montikids.com from July 2022 through February 2023 for about $50 (each set) and $195 (subscription box).
Importer:Â Monti Kids Inc., of Orinda, California
Manufactured in:Â China
Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
FAQ
What should I do if I have one of the toys noted as Voluntary Recall items?
We strongly advise any consumer who has one of the toys noted in any recall to follow the instructions above. For questions, please email us at customercare@montikids.com.
Have any children been injured by any of these defects?
No children have been injured by any Monti Kids toys. Monti Kids has engaged in Voluntary Recalls out of an abundance of caution to proactive remove any potential hazaard from the market.